Terms of use — Geduk (app.geduk.fr)

Version 1.0 — effective from 13 November 2026. This is a translation; the French version prevails.

Preamble

The Geduk training platform is published and operated by CVBSP Conseil et solution, a French EURL with a share capital of 400 euros, registered with the Saint-Pierre trade and companies register under number 831 901 806, whose registered office is at 11 bis rue Léopold Hoarau, 97427 L'Étang-Salé, La Réunion, France ("CVBSP"). Contact: contact@cvbsp.fr.

The space you are using was opened by an organisation (your employer, your training provider, your school or any other body) that subscribed to Geduk and manages your account. For any question about your training, your enrolment or your personal data, your first point of contact is that organisation.

These terms of use (the "Terms") set the rules for using the Platform. They apply to every person who uses it, whatever their role.

Article 1 — Definitions

• Platform: the Geduk software available at app.geduk.fr and its subdomains.
• Organisation: the CVBSP customer that opened the Space and manages its Users' accounts.
• Space: the instance of the Platform opened for the Organisation.
• User or you: any person with an account in a Space (learner, trainer, administrator, manager or any other role).
• Content: the modules, learning paths, documents, videos, assessments and other resources made available in the Space.

Article 2 — Acceptance

The Terms are presented to you when you first log in; you accept them in order to use the Platform. Any new version is presented to you in the same way; if you refuse it, you can no longer use the Platform and you may ask the Organisation to delete your account.

If you create a Space or are one of its administrators, you also accept, on behalf of the Organisation, the general terms of sale of the SaaS offer, including the data processing agreement, available at geduk.fr/cgv (in French). They govern the contract between the Organisation and CVBSP and create no obligation for learners.

Article 3 — Your account

3.1 Creation. Your account is created by the Organisation or, if it allows it, by you through online registration. You provide accurate information.

3.2 Credentials. Your credentials are personal and confidential. You do not share them with anyone and you choose a password you do not use elsewhere. If the Organisation requires two-factor authentication, you set it up. Any action carried out with your credentials is deemed to be carried out by you.

3.3 Compromised account. If you think a third party has used your credentials, change your password and inform an administrator of the Space without delay.

Article 4 — Use of the Platform

You use the Platform to follow or organise the training offered in the Space, within the framework set by the Organisation. You must not:

• share your account or use another User's account;
• try to access data, spaces or features your rights do not give you access to;
• bypass or test the Platform's security measures without CVBSP's written consent; if you find a vulnerability, report it to contact@cvbsp.fr without exploiting it;
• use robots or scripts to extract data in bulk or to overload the Platform, outside the API and the MCP server made available by the Organisation;
• upload files containing viruses or any other malicious code;
• publish unlawful statements or files: hateful, harassing, defamatory, violent or pornographic content, invasions of privacy, infringements;
• cheat in assessments, in particular by having a third party take an assessment, or falsify the recorded training time;
• sign an attendance sheet or provide a proof of attendance for another User, or for a session you did not attend;
• reproduce, distribute or use the Content outside the Platform, unless the Organisation authorises it;
• decompile the Platform or reproduce its code, except where the law allows it.

Article 5 — Training time, attendance and proofs

The Platform records your training activity: logins, progress, time spent, answers, results, certificates obtained. When the Organisation runs in-person or remote sessions, you may be asked to sign in with an electronic signature or to provide a proof of attendance.

The Organisation uses this information to follow your training and to prove that it took place, in particular to funders and certification bodies. Your signature commits you: it certifies that you were actually present.

Article 6 — Your contributions

You remain responsible for the messages, answers, assignments and files you upload to the Platform. You warrant that you hold the rights needed to publish them. You authorise the Organisation and CVBSP to host, reproduce and display them to the Users concerned to the extent needed for the training. The Organisation and CVBSP may remove any contribution that breaches the Terms.

Article 7 — Intellectual property

The Platform, its code, its interfaces and the Geduk brand belong to CVBSP. The Content belongs to the Organisation or to the right holders who licensed it. Access to the Platform gives you no right over them, apart from viewing them for your training and downloading the documents the Platform offers you, such as your certificates.

Article 8 — Artificial intelligence features

Depending on the settings of the Space, the Platform may offer you a chat assistant or other features based on artificial intelligence. The assistant's answers are generated automatically: they may be inaccurate or incomplete and do not replace the instructions of your trainer or of the Organisation. Your exchanges with the assistant are stored in the Space and sent, for the time needed to answer, to the AI model provider chosen by the Organisation, which is responsible for it. The same applies to the transcription of a voice recording. Do not share any personal or sensitive information that your question does not require.

Article 9 — Gamification

If the Organisation enables it, the Platform awards points, levels and badges based on your activity, and may display leaderboards. Your name and points may then appear in a leaderboard visible to other Users of the Space.

Article 10 — Personal data

10.1 Roles. The Organisation is the controller of the data about you in the Space: it decides on the training, the information requested and how long it is kept. CVBSP processes this data on its behalf, as a processor, and only to operate the Platform.

10.2 Your rights. You have the right to access, rectify, erase, restrict and object to the processing of your data, which you exercise with the Organisation. If you write to CVBSP (contact@cvbsp.fr), your request is forwarded to the Organisation. You may lodge a complaint with the CNIL, the French data protection authority.

10.3 Hosting. The Platform's data is hosted in France.

10.4 Cookies and local storage. The Platform only uses the cookies and local storage needed for it to work, in particular to keep you logged in and remember your language. It contains no audience measurement or advertising tracker. It loads fonts from Google Fonts and Stripe's payment library, which sends your IP address to these providers.

Article 11 — Availability

CVBSP strives to keep the Platform available at all times but cannot guarantee it: maintenance, outages or external events may interrupt it. The Platform's features change over updates.

Article 12 — Liability

You are responsible for your use of the Platform and for your contributions. The training Content is the responsibility of the Organisation that makes it available. CVBSP is not responsible for the organisation of your training, its content, or the decisions the Organisation takes about you.

Article 13 — Suspension and end of the account

The Organisation manages your account: it may suspend or delete it, in particular at the end of your training. CVBSP may suspend an account that breaches the Terms or threatens the security of the Platform, and informs the Organisation. Access to the Space may also be closed temporarily when the Organisation does not pay its subscription: your account and data are kept, and access returns as soon as payment is made; contact the Organisation in that case. Your account ends when the Space ends.

Article 14 — Reporting unlawful content

Anyone may report unlawful content on the Platform by writing to contact@cvbsp.fr, which is also CVBSP's point of contact for the authorities. The report states:

• the exact location of the content (link or description allowing it to be found);
• the reasons why it is considered unlawful;
• the name and email address of its author, except for offences where the law allows this to be omitted;
• a statement that the information provided is accurate and complete.

CVBSP handles reports diligently, together with the Organisation, informs their author of the action taken and gives reasons for any restriction to the User concerned, in accordance with Regulation (EU) 2022/2065 on digital services.

Article 15 — Changes to the Terms

CVBSP may change the Terms. The new version is presented to you at your next login, under the conditions of article 2.

Article 16 — Governing law

The Terms are governed by French law. Any dispute about their application is brought before the competent courts under the ordinary rules.